happygapi.cloudsupport.cases — happygapi 0.4.9

Google Cloud Support API: cases. Manages Google Cloud technical support cases for Customer Care support offerings. See: https://cloud.google.com/support/docs/apisapi/reference/rest/v2/cases

attachments-list$ clj

(attachments-list$ auth parameters)

https://cloud.google.com/support/docs/apisapi/reference/rest/v2/cases/attachments/list

Required parameters: parent

Optional parameters: pageToken, pageSize

List all the attachments associated with a support case. EXAMPLES: cURL: shell case="projects/some-project/cases/23598314" curl \ --header "Authorization: Bearer $(gcloud auth print-access-token)" \ "https://cloudsupport.googleapis.com/v2/$case/attachments" Python: python import googleapiclient.discovery api_version = "v2" supportApiService = googleapiclient.discovery.build( serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.com/$discovery/rest?version={api_version}", ) request = ( supportApiService.cases() .attachments() .list(parent="projects/some-project/cases/43595344") ) print(request.execute())

close$ clj

(close$ auth parameters body)

https://cloud.google.com/support/docs/apisapi/reference/rest/v2/cases/close

Required parameters: name

Optional parameters: none

Body:

{}

Close a case. EXAMPLES: cURL: shell case="projects/some-project/cases/43595344" curl \ --request POST \ --header "Authorization: Bearer $(gcloud auth print-access-token)" \ "https://cloudsupport.googleapis.com/v2/$case:close" Python: python import googleapiclient.discovery api_version = "v2" supportApiService = googleapiclient.discovery.build( serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.com/$discovery/rest?version={api_version}", ) request = supportApiService.cases().close( name="projects/some-project/cases/43595344" ) print(request.execute())

comments-create$ clj

(comments-create$ auth parameters body)

https://cloud.google.com/support/docs/apisapi/reference/rest/v2/cases/comments/create

Required parameters: parent

Optional parameters: none

Body:

{:creator {:username string, :displayName string, :email string, :googleSupport boolean}, :body string, :name string, :createTime string, :plainTextBody string}

Add a new comment to a case. The comment must have the following fields set: body. EXAMPLES: cURL: shell case="projects/some-project/cases/43591344" curl \ --request POST \ --header "Authorization: Bearer $(gcloud auth print-access-token)" \ --header 'Content-Type: application/json' \ --data '{ "body": "This is a test comment." }' \ "https://cloudsupport.googleapis.com/v2/$case/comments" Python: python import googleapiclient.discovery api_version = "v2" supportApiService = googleapiclient.discovery.build( serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.com/$discovery/rest?version={api_version}", ) request = ( supportApiService.cases() .comments() .create( parent="projects/some-project/cases/43595344", body={"body": "This is a test comment."}, ) ) print(request.execute())

comments-list$ clj

(comments-list$ auth parameters)

https://cloud.google.com/support/docs/apisapi/reference/rest/v2/cases/comments/list

Required parameters: parent

Optional parameters: pageToken, pageSize

List all the comments associated with a case. EXAMPLES: cURL: shell case="projects/some-project/cases/43595344" curl \ --header "Authorization: Bearer $(gcloud auth print-access-token)" \ "https://cloudsupport.googleapis.com/v2/$case/comments" Python: python import googleapiclient.discovery api_version = "v2" supportApiService = googleapiclient.discovery.build( serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.com/$discovery/rest?version={api_version}", ) request = ( supportApiService.cases() .comments() .list(parent="projects/some-project/cases/43595344") ) print(request.execute())

create$ clj

(create$ auth parameters body)

https://cloud.google.com/support/docs/apisapi/reference/rest/v2/cases/create

Required parameters: parent

Optional parameters: none

Body:

{:description string, :timeZone string, :creator {:username string, :displayName string, :email string, :googleSupport boolean}, :displayName string, :name string, :createTime string, :state string, :classification {:displayName string, :id string}, :escalated boolean, :contactEmail string, :updateTime string, :languageCode string, :priority string, :testCase boolean, :subscriberEmailAddresses [string]}

Create a new case and associate it with a parent. It must have the following fields set: display_name, description, classification, and priority. If you're just testing the API and don't want to route your case to an agent, set testCase=true. EXAMPLES: cURL: shell parent="projects/some-project" curl \ --request POST \ --header "Authorization: Bearer $(gcloud auth print-access-token)" \ --header 'Content-Type: application/json' \ --data '{ "display_name": "Test case created by me.", "description": "a random test case, feel free to close", "classification": { "id": "100IK2AKCLHMGRJ9CDGMOCGP8DM6UTB4BT262T31BT1M2T31DHNMENPO6KS36CPJ786L2TBFEHGN6NPI64R3CDHN8880G08I1H3MURR7DHII0GRCDTQM8" }, "time_zone": "-07:00", "subscriber_email_addresses": [ "[e-mail]", "[e-mail]" ], "testCase": true, "priority": "P3" }' \ "https://cloudsupport.googleapis.com/v2/$parent/cases" Python: python import googleapiclient.discovery api_version = "v2" supportApiService = googleapiclient.discovery.build( serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.com/$discovery/rest?version={api_version}", ) request = supportApiService.cases().create( parent="projects/some-project", body={ "displayName": "A Test Case", "description": "This is a test case.", "testCase": True, "priority": "P2", "classification": { "id": "100IK2AKCLHMGRJ9CDGMOCGP8DM6UTB4BT262T31BT1M2T31DHNMENPO6KS36CPJ786L2TBFEHGN6NPI64R3CDHN8880G08I1H3MURR7DHII0GRCDTQM8" }, }, ) print(request.execute())

escalate$ clj

(escalate$ auth parameters body)

https://cloud.google.com/support/docs/apisapi/reference/rest/v2/cases/escalate

Required parameters: name

Optional parameters: none

Body:

{:escalation {:justification string, :reason string}}

Escalate a case, starting the Google Cloud Support escalation management process. This operation is only available for some support services. Go to https://cloud.google.com/support and look for 'Technical support escalations' in the feature list to find out which ones let you do that. EXAMPLES: cURL: shell case="projects/some-project/cases/43595344" curl \ --request POST \ --header "Authorization: Bearer $(gcloud auth print-access-token)" \ --header "Content-Type: application/json" \ --data '{ "escalation": { "reason": "BUSINESS_IMPACT", "justification": "This is a test escalation." } }' \ "https://cloudsupport.googleapis.com/v2/$case:escalate" Python: python import googleapiclient.discovery api_version = "v2" supportApiService = googleapiclient.discovery.build( serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.com/$discovery/rest?version={api_version}", ) request = supportApiService.cases().escalate( name="projects/some-project/cases/43595344", body={ "escalation": { "reason": "BUSINESS_IMPACT", "justification": "This is a test escalation.", }, }, ) print(request.execute())

get$ clj

(get$ auth parameters)

https://cloud.google.com/support/docs/apisapi/reference/rest/v2/cases/get

Required parameters: name

Optional parameters: none

Retrieve a case. EXAMPLES: cURL: shell case="projects/some-project/cases/16033687" curl \ --header "Authorization: Bearer $(gcloud auth print-access-token)" \ "https://cloudsupport.googleapis.com/v2/$case" Python: python import googleapiclient.discovery api_version = "v2" supportApiService = googleapiclient.discovery.build( serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.com/$discovery/rest?version={api_version}", ) request = supportApiService.cases().get( name="projects/some-project/cases/43595344", ) print(request.execute())

list$ clj

(list$ auth parameters)

https://cloud.google.com/support/docs/apisapi/reference/rest/v2/cases/list

Required parameters: parent

Optional parameters: pageToken, filter, pageSize

Retrieve all cases under a parent, but not its children. For example, listing cases under an organization only returns the cases that are directly parented by that organization. To retrieve cases under an organization and its projects, use cases.search. EXAMPLES: cURL: shell parent="projects/some-project" curl \ --header "Authorization: Bearer $(gcloud auth print-access-token)" \ "https://cloudsupport.googleapis.com/v2/$parent/cases" Python: python import googleapiclient.discovery api_version = "v2" supportApiService = googleapiclient.discovery.build( serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.com/$discovery/rest?version={api_version}", ) request = supportApiService.cases().list(parent="projects/some-project") print(request.execute())

patch$ clj

(patch$ auth parameters body)

https://cloud.google.com/support/docs/apisapi/reference/rest/v2/cases/patch

Required parameters: name

Optional parameters: updateMask

Body:

{:description string, :timeZone string, :creator {:username string, :displayName string, :email string, :googleSupport boolean}, :displayName string, :name string, :createTime string, :state string, :classification {:displayName string, :id string}, :escalated boolean, :contactEmail string, :updateTime string, :languageCode string, :priority string, :testCase boolean, :subscriberEmailAddresses [string]}

Update a case. Only some fields can be updated. EXAMPLES: cURL: shell case="projects/some-project/cases/43595344" curl \ --request PATCH \ --header "Authorization: Bearer $(gcloud auth print-access-token)" \ --header "Content-Type: application/json" \ --data '{ "priority": "P1" }' \ "https://cloudsupport.googleapis.com/v2/$case?updateMask=priority" Python: python import googleapiclient.discovery api_version = "v2" supportApiService = googleapiclient.discovery.build( serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.com/$discovery/rest?version={api_version}", ) request = supportApiService.cases().patch( name="projects/some-project/cases/43112854", body={ "displayName": "This is Now a New Title", "priority": "P2", }, ) print(request.execute())

search$ clj

(search$ auth parameters)

https://cloud.google.com/support/docs/apisapi/reference/rest/v2/cases/search

Required parameters: parent

Optional parameters: pageToken, pageSize, query

Search for cases using a query. EXAMPLES: cURL: shell parent="projects/some-project" curl \ --header "Authorization: Bearer $(gcloud auth print-access-token)" \ "https://cloudsupport.googleapis.com/v2/$parent/cases:search" Python: python import googleapiclient.discovery api_version = "v2" supportApiService = googleapiclient.discovery.build( serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.com/$discovery/rest?version={api_version}", ) request = supportApiService.cases().search( parent="projects/some-project", query="state=OPEN" ) print(request.execute())